Six Investments in Six Years: my commitment to your health

Clients and friends:
This month begins year SEVEN as your five star massage therapist. I feel so fortunate to be able to offer quality, affordable therapy in the Olney/Richland County area.

Here are six investments I've made in the future of your health in the past six years:

1. Advanced training
2. Online scheduling and gift certificates
3. Your money IS good here!
4. Self care
5. Call me (or don't)
6. A professional clinic

1. Advanced training: This year I studied anatomy, core body techniques, and facial acupressure.

In the past, I've studied Comfort Touch (hospice/hospital settings), Neuromuscular Therapy (for injuries, dysfunction, and athletes), ethics, business, and a few other subjects. In addition to being super fun, advanced training allows me to maintain my status as an Illinois licensed massage therapist.

2. Online scheduling and online gift certificates: no phone tag, waiting on an email reply, or trying to catch me when I'm not massaging. Click, click, boom. Done!

3. Your money IS good here! I accept credit cards, flexible spending, health savings, local check, and cash. I even offer a discount for multi-session packages.

4. Self care: I take three full weeks of vacation a year and one day off each week to rest. I get massages, eat healthy, exercise regularly, and sleep seven hours a night.

5. Call me (or don't). I offer voicemail, email, a contact box on my website, an online appointment request for me to email or call YOU, and a Facebook page that features private messaging.

6. A professional clinic: please take time soon to check it out for yourself. It's surprisingly quiet for a building right on Main Street.

THANK YOU ALL! I am so lucky kick off year SEVEN as your five star massage therapist!

Find out what the buzz is about! I accept clients six days a week in my clinic on Main Street. You may schedule up to 90 days in advance using the Booknow button below:

OLNEY MASSAGE

604 W. Main St. :: Olney, IL 62450
(618) 392-3800 /voicemail

 http://olneymassage.com

NEW CLIENTS: buy one and get one 50% off in March!

Have you seen this offer on Facebook? Click here to claim yours!

DETAILS: Schedule any 60+ minute massage therapy session in March and receive a VIP pass to save 50% off your next session! VIP passes are valid up to 90 days from the issue date. One per person, please. 

Find out what the buzz is about! I accept clients six days a week in my office on Main Street. You may schedule up to 90 days in advance using the Booknow button below:

Cynthia Given, LMT

604 W. Main St. :: Olney, IL 62450
(618) 392-3800 /voicemail

 http://olneymassage.com

The hardest part of my job:

I hate hearing about bad massages! Here are two stories:1. Couples massage gone wrong.
2. Olive oil used as an emollient.

1. Couples massage gone wrong.

• On Tuesday, a man contacted me about getting a spa package for his wife for Valentine's Day. I also offer back-to-back sessions, so I asked if he also wanted a massage.

• Not no... hell no! He's never getting another massage! He had an uncomfortable experience at a local establishment during a couples massage. Rather than attack the facility (I've never even been there), I shared with him the gist of yesterday's post: three steps I take to keep clients relaxed.

2. Olive oil used as an emollient.

• A woman recently redeemed a Christmas gift certificate. She asked me over the phone if I used "greasy" oils. Apparently two local massage therapists have used olive oil on her skin, and she did not care for the texture (apparently she felt quite greasy).
• In the treatment room, I set out four professional-grade creams and let her choose: lavender, unscented, muscle therapy, or green tea. I alo removed most of the cream with a steamed towel. I am so happy she decided to get a massage, and I am even happier that she plans to return!

It is very important to establish a line of communication well before the client enters the treatment room and keep it open after the massage has ended. Last March, I wrote about creating the best massage in three steps, and to this day it's the most popular post on this blog.

Find out what the buzz is about! I accept clients six days a week in my office on Main Street. You may schedule up to 90 days in advance using the Booknow button below:


Cynthia Given, LMT
604 W. Main St. :: Olney, IL 62450
(618) 392-3800 /voicemail

 http://olneymassage.com

Three ways I keep my clients relaxed:

The words "relax," "relaxing," and "relaxed" are always popping up in my five star client reviews. Here are three things I do to keep my clients relaxed:

1. Communication
2. Concentration
3. Isolation

Communication 

Before a massage, I ask every client to tell me what's going on. I do not interrupt. I may ask a few questions before offering a customized session, and I keep the line of communication open by checking in with clients during a session.

Concentration

During a session, I am constantly repeating two steps that I call "monitor and adjust." It means: 1) observe how muscle tissue reacts to a technique and 2) continue or try something else (like a t-bar). I am totally focused on what I am doing throughout the massage.

Isolation 

My Main Street location is quiet! It's set back from the road in a building near two chiropractors. It's quiet every day, but I also play relaxing music to help clients escape for an hour or two.

Find out what the buzz is about! I accept clients five days a week in my office on Main Street. You may schedule up to 90 days in advance using the Booknow button below:


Cynthia Given, LMT
604 W. Main St. :: Olney, IL 62450
(618) 392-3800 /voicemail
 http://olneymassage.com