Thursday, February 7, 2013

The hardest part of my job:

I hate hearing about bad massages! Here are two stories:1. Couples massage gone wrong.
2. Olive oil used as an emollient.

1. Couples massage gone wrong.
  • On Tuesday, a man contacted me about getting a spa package for his wife for Valentine's Day. I also offer back-to-back sessions, so I asked if he also wanted a massage.
  • Not no... hell no! He's never getting another massage! He had an uncomfortable experience at a local establishment during a couples massage. Rather than attack the facility (I've never even been there), I shared with him the gist of yesterday's post: three steps I take to keep clients relaxed.
2. Olive oil used as an emollient.
  • A woman recently redeemed a Christmas gift certificate. She asked me over the phone if I used "greasy" oils. Apparently two local massage therapists have used olive oil on her skin, and she did not care for the texture (apparently she felt quite greasy).
  • In the treatment room, I set out four professional-grade creams and let her choose: lavender, unscented, muscle therapy, or green tea. I alo removed most of the cream with a steamed towel. I am so happy she decided to get a massage, and I am even happier that she plans to return!
It is very important to establish a line of communication well before the client enters the treatment room and keep it open after the massage has ended. Last March, I wrote about creating the best massage in three steps, and to this day it's the most popular post on this blog.


Find out what the buzz is about! I accept clients six days a week in my office on Main Street. You may schedule up to 90 days in advance using the Booknow button below:


Cynthia Given, LMT
604 W. Main St. :: Olney, IL 62450
(618) 392-3800 /voicemail

 http://olneymassage.com

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